help | App. I: Lotus/IBM/HCL Notes integration | Voicemail and Remote Inquiry
I.3 Voicemail and Remote Inquiry
In order to receive voice mails and/or perform a remote inquiry, SwyxServer must have access to the mailbox of the respective user.
To configure Lotus/IBM/HCL Notes for Voicemail and Remote Inquiry 
1 Enable the IMAP services and the SMTP listener task on the Domino Server.
2 Create a Lotus Notes user named “Voicemail”.
3 Select any mailbox type.
4 Configure the email address of this user as the sender address for voicemail messages in the SwyxWare. To configure the address, go to the SwyxServer properties on the “Voicemail” tab.
5 Configure the mailbox access via IMAP for all Lotus/IBM/HCL Notes users.
*When registering a new user, select the "IMAP" mailbox type.
*For existing users, IMAP access has to be enabled for your mailbox. The mailbox file has to be converted to IMAP.
Domino 6 performs an automatic conversion, however, the documentation recommends a manual conversion. For further information, please see the Notes documentation.
6 Set an “Internet password” for each user.
7 The IMAP login requires a short name and an “internet password”.
8 When configuring the Remote Inquiry in SwyxIt!, please enter INBOX as inbox folder.
Last modified date: 09.14.2022