help Swyx Connector for Skype for Business › Starting Call Routing Manager and Graphical Script Editor
Starting Call Routing Manager and Graphical Script Editor
With the Call Routing Manager you can create extensive redirection rules, which are only used under certain conditions (e.g. for calls at a particular time or from a specific number).
See also https://help.swyx.com/cpe/12.20/CRM/Swyx/en-US/index.html#context/system_rules_$.
* 
The use of the Call Routing Managers and the Graphical Script Editor must be cleared for you by the administrator.
* 
In order to use the Graphical Script Editor, select the respective component in the feature list during the installation of SwyxIt!.
If the Graphical Script Editor has not been selected during the installation of SwyxIt!, you can also install the component at a later stage (Installing).
To start the Call Routing Manager  
1 Click on the “Options” symbol in the Skype Connector main window.
The “Settings” menu appears.
2 Select „Open Call Routing Manager...“.
Call Routing Manager opens.
Last modified date: 08.12.2020