help Swyx Connector for Skype for Business › Listening to your voice mails
Listening to your voice mails
You have the following options to listen to your voice mails via Swyx Connector for Skype:
*Via your standard email program
* 
This option is only available, if you have configured a standard e-mail program. Please configure your e-mail preferences in your Microsoft Windows settings or in SwyxIt! (To define the local settings for your SwyxIt! computer).
If you have not configured a standard e-mail program, a conversation window appears after clicking on the voice mail symbol, and you are automatically connected to your Voicemail by the “##10” key combination.
*Via remote inquiry
You can define which option is selected by clicking on the voicemail symbol.
For further information on voice mails and remote inquiries, please refer to Voicemail and Remote Inquiry.
To configure the voicemail symbol  
1 In the Skype Connector main window right-click on the voicemail symbol.
2 Click on "Launch email client” or “Voicemail Remote Inquiry”.
Retrieving your Voicemails via your standard email program 
1 In the Skype Connector main window, click on the “Voicemail” symbol.
If you have configured the voicemail symbol accordingly your standard email program appears.
2 To listen to your voice mails, follow the instructions in chapter Retrieving your Voicemails from Outlook.
Retrieving your Voicemails via remote inquiry 
1 In the Skype Connector main window, click on the “Voicemail” symbol.
If you have configured the voicemail symbol accordingly the remote inquiry is started.
2 Follow the instructions as of step 4 in chapter To listen to your Voice mails remotely.
Last modified date: 08.12.2020