help Swyx Connector for Skype for Business › Starting and ending calls
Starting and ending calls
You have the following options to initiate calls with Swyx functionality via Skype for Business or via Skype Connector:
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Skype for Business voice calls are only possible via Skype telephony option “Skype-Call”.
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After a short flare-up of the Skype for Business window during a call-setup sounds a busy signal for a few seconds. You will now be connected with the appropriate subscriber. Further information can be found in the Knowledgebase under
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Swyx Connector for Skype only accesses your SwyxWare contacts. Where applicable your Skype contacts are complemented by their numbers.
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The Skype function “New Number...” is not available with Skype Connector.
To start a Swyx Call via Skype for Business 
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If you initiate a call with via Skype keypad, the name is only shown, when the contact is stored in Microsoft Active Directory.
1 Keep the mouse on the wanted contact in Skype for Business, click on the arrow beside the phoneline-button and next on the SwyxWare call number of the contact.
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enter the SwyxWare phone number of the desired subscriber in the Skype search field and press enter.
The call starts and a Skype Connector conversation window appears.
2 Click on the “Hook on” receiver button to end the call.
 
To start a Swyx Call via Outlook 
1 Keep the mouse on the wanted contact in Outlook, click on the arrow beside the phoneline-button and next on the SwyxWare call number of the contact.
The call starts and a Skype Connector conversation window appears.
2 Click on the “Hook on” receiver button to end the call.
To start a Swyx Call via Skype Connector 
1 In the Skype Connector main window, click into the input field and enter the desired phone number by using your keyboard.
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If you have made calls with Skype Connector before, your last calls are displayed in the input field. Click on an entry to initiate a call to the respective number.
The entered numbers appear in the input field.
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Use the backspace key on your keyboard or the cross symbol in the input field to correct your input.
2 Press the Enter key on your keyboard.
The call starts and a Skype Connector conversation window appears.
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Click on the arrow next to the input field to select another number that has been saved for this contact.
3 Click on the “Hook on” receiver button to end the call.
Last modified date: 08.12.2020