Tracing from Swyx Connector for Skype
By default tracing is deactivated for Swyx Connector for Skype. For troubleshooting purposes, you can configure logging.
In the "C:\Program Files (x86)\SwyxIt!" directory, open the "IpPbx.Client.Plugin.Lync.exe.config" file in a text editor.
You can configure the intended trace level in the following lines:
<logger name="IpPbx.Client.ClMgr.*" minlevel="Off" writeTo="file" />
<logger name="IpPbx.Client.Plugin.Lync.*" minlevel="Off" writeTo="file" />
<logger name="IpPbx.Client.View.*" minlevel="Off" writeTo="file" />
<logger name="IpPbx.Client.ViewModel.*" minlevel="Off" writeTo="file" />
<logger name="IpPbx.Web.Client.*" minlevel="Off" writeTo="file" />
In all mentioned lines, replace the "Off" value in the "minlevel" parameter by one of the following values:
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minlevel="Trace"
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All activities are logged
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minlevel="Debug"
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All important activities are logged
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minlevel="Info"
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Most important activities are logged
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minlevel="Warn"
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Errors and warnings are logged
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minlevel="Error"
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Only errors are logged
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minlevel="Fatal"
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Only fatal errors are logged
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If you save the modified file the trace level setting takes effect immediately.
By default the trace file is stored in the "C:\ProgramData\Swyx\Traces\LyncPlugin" directory.
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Traces cannot be deleted automatically. In order to meet the valid data protection regulations, it may be necessary to delete the corresponding entries manually.
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Following troubleshooting, you must deactivate tracing again (minlevel="Off").
Last modified date: 08/20/2020