|
You need an appropriate license for the use of the SwyxCTI+ option.
|
|
If you use SwyxCTI+ in combination with SwyxWare for Data Center, you have to activate "SwyxCTI" and "SwyxCTI+" in the standard feature profile.
|
|
In column "CTI+" of SwyxWare Administration user list, you can see if CTI+ is configured for a user. The number of users cannot be bigger than the number of available SwyxCTI+ licenses.
|
|
Using SwyxIt! in a terminal server environment is only useful, if SwyxIt! is operated in CTI mode. In order to achieve this, a registry key must be set. For further information please refer to the knwoledge database.
HOW TO: How to force the use of CTI in the SwyxIt! Client
https://www.swyx.com/products/support/knowledge-base/article-details/swyxknowledge/kb4584 |