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SwyxRecord
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• SwyxWare
• SwyxWare for Data Center
• SwyxON
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If the "SwyxRecord" option pack is installed, then during a call a user can independently record the conversation (or terminate this recording) with a click of the mouse (not in CTI mode). For users with other terminal devices, e.g. SwyxPhone, SIP phones or GSM phones (or with SwyxIt! in CTI mode), the conversations can be recorded directly on the trunk connection.
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SwyxConference
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SwyxWare
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The option pack "SwyxConference" for SwyxWare offers professional conference management. You can hold conferences with numerous participants (more than three), and virtual conference rooms can be set up into which the individual subscribers can dial independently of one another, both from the company network and from outside.
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SwyxAdHocConference
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• SwyxWare for Data Center
• SwyxON
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The option pack "SwyxAdHocConference" offers users the opportunity to initiate 'ad hoc' conferences with three or more participants during a call. In SwyxWare, this basic function is included for three participants of a conference.
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SwyxBCR
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• SwyxWare for Data Center
• SwyxON
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This package contains the full usage of Call Routing Managers. This is an additional component of the SwyxIt! software, which offers the user a comfortable interface especially to clearly define and illustrate complex rules for call handling. This option package is already included in SwyxWare.
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SwyxECR
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• SwyxWare
• SwyxWare for Data Center
• SwyxON
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This package contains the full functionality of the Graphical Script Editor. This is an additional component of the SwyxIt! software, which offers the user a comfortable interface especially to clearly define and illustrate complex rules for call handling.
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SwyxMonitor
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• SwyxWare
• SwyxWare for Data Center
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The "SwyxMonitor" option pack includes two options: permanent call recording, and intrusion on a conversation (Silent Call Intrusion).
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SwyxStandby
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SwyxWare
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The option pack SwyxStandby offers enhanced availability of the SwyxWare PBX through the use of a second redundant SwyxServer installed on a further Windows server, which acts as a standby server.
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Basis system
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Telephone system functionality and Unified Communications
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Fax channel
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T.38 support for sending fax messages
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Conference Room
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Participation in conferences with any number of internal and external participants
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Basic user
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Basic functionality for users including desktop clients for Windows and macOS, call routing managers, presence information, messaging, Outlook integration, CTI, Voicemail, ad-hoc conference feature
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System Phone
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Enables comfortable additional functions for system telephones such as server based call lists, telephone books and extended CTI functions for example SwyxIt!
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Mobility
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Integration with applications for Android and iOS.
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Extended call routing basic
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Use of company-wide call routing, e.g. as central call pickup and distribution or the creation of speech dialog systems (ACD/IVR)
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Extended call routing user
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Creation and implementation of complex call routing with the graphic script editor, individually per user
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VisualContacts
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Integration of contact information which are saved in the company’s various applications (e.g. logistics, CRM and further databases) Fast number identification and contact search directly in the SwyxIt!
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CTI+
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Makes a telephone (DECT, SIP or analog telephones) an extension for incoming and outgoing calls with SwyxIt!
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Recording
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The recording function enables the recording, saving and forwarding of telephone calls with SwyxIt!
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Fax
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Use of central, server-based fax services with SwyxIt!. Transmission of fax messages from all applications with a print function
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Connector DATEV
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Enables direct telephoning from DATEVpro applications
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Connector Notes
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Integration in IBM Notes, dialing from any contact databases, number identification
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Connector Skype
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Integration in the Skype user interface
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