Receipt of Update Licenses
An update license cannot be directly or separately purchased. You can purchase the Swyx Update Service (SUS) for a specific validity period. During this validity period you will receive the necessary update licenses directly from Swyx.
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Please note that Swyx will not automatically send you the required update licenses based on an existing Swyx Update Service (SUS) license. Please request these by e-mail (license@Swyx.com)..
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Swyx Update Service (SUS)
You need a Swyx Update Service license with the same scope for which you have licensed users. A Swyx Update Service license has a validity period of up to 3 years. During this validity period you will receive all necessary update licenses fromSwyx with the scope of the existing Swyx Update Service licenses.
Example:
You have a SwyxWare version with 100 users. Therefore, you need 100 update licenses in order to upgrade to a later SwyxWare version. You buy a Swyx Update Service license for 100 users for a period of 3 years, and receive the required SwyxWare update licenses right away. The same naturally also applies for all other required update licenses within the coming 3 years.
The validity period of a Swyx Update Service license begins with the first permanent license key for your SwyxWare. This can be extended by the additional purchase of new Swyx Update Service Licenses.
Updates of older versions require an update key.
If you would like to upgrade an older version, you need an update license that has been specifically created for the desired new version. You cannot use it to update to any newer version of your choice.
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The number of users or voice channels will not be changed during the update.
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For further information, please contact your specialist dealer.
