Priority
Forwarding entries can be set with different priority (0-1000) for each trunk group individually.
A sequence is created, e.g. "Try first on trunk group A, then on trunk group B".
A forwarding entry is automatically created for a SwyxLink trunk with configured Intersite settings. This entry is not editable.
If a trunk group contains several trunks, the trunk to which the caller's phone number is assigned is selected preferentially. If no trunk matching the caller number is found within the selected trunk group, the trunk that signals the most information regarding the caller is selected.
Example:
You have two SIP connections. For each of these connections you set up a trunk group:
- User A has an internal number, for which there is a call number mapping to trunk group 1,
- User B has an internal number, for which there is a call number mapping to trunk group 2.
- There are routing records for both trunk groups with the same priority and the same destination number range.
When one of the two users calls an external number, a trunk group is selected based on the dialed number and priority. If no preferred trunk group can be selected by these criteria, the trunk group is selected randomly. i.e. trunk group 1 can also be selected for user 2.
If caller ID suppression is configured on the trunk groups for unassigned caller IDs, then - unintentionally by the user - his caller ID is displayed on one call and not on another call. To avoid this, if the trunks are similar, you can manage both in one trunk group, regardless of the fact that two different ports are represented by it.
SwyxWare can repeat connection attempts to external numbers via different trunk groups.
If no connection is established with the first selected trunk, the next forwarding entry is taken after the priority. Depending on the configuration, this can be the same trunk group again.
In the following example, first an attempt is made to dial a call via the trunk group TG2 (priority 600), then three attempts are made (once + two retries) to establish a connection via TG1 (priority 500). After this, one further connection attempt each (repeat = 0) is made with, in the order of priority, TG2 (with fixed prefix 01033), then TG3 and then TG4.
|
TG1
|
500
|
+*
|
01013
|
2
|
|
TG2
|
600
|
+*
|
-
|
0
|
|
TG3
|
400
|
+*
|
01033
|
0
|
|
TG4
|
300
|
+*
|
-
|
0
|
|
TG5
|
200
|
+*
|
-
|
0
|
Last modified date: 01/19/2024