1 In the menu, select General Settings | System.
2 Click on Save.
Internal number range
Under internal phone numbers, users can be reached by other users who are assigned to the same or a different networked location. For this purpose, a call number range must be defined from which the internal call numbers can be dialed, see also
Numbers and Number Mappings.
The following specifications apply to internal call numbers:
Several internal phone numbers can be assigned to one User.
Internal phone numbers may differ from the extension number of the external phone number.
Example: External phone number +49 231 5666 227 -> Internal phone number 5227
The maximum number of digits for internal numbers is 10.
The lowest and highest numbers in the number range must have the same number of digits.
Example: 111-999
Internal phone numbers must not overlap with other phone numbers or codes used in the system.
Example: An internal call number may not begin with a "0" if this is used for the outside line access of the location.
An internal call number must not be contained in an internal call number that has already been assigned.
Examples:
User 1 has the internal number 12345; User 2 must then not have the internal number 1234, 1235 would, however, be possible.
Prevent registrations and calls
For the maintenance of SwyxServer it may be necessary to block registrations and calls via SwyxServer. Once the options are enabled, users can no longer log in and/or make calls. Existing calls are not interrupted. So you can wait until all calls are finished and then stop the server after activating this option.
Public IP address for SIP
In SwyxWare for DataCenter, SwyxServer (front end server) is installed in the network of a service provider. Such a network is usually protected by a firewall to the Internet. Direct communication from the outside into the private network behind the firewall is not allowed, but all data traffic passes through a backup server. The SwyxServer, which is located in the private network, is addressed from outside (Internet) via a forwarding server. This forwarding server has a public IP address and forwards the communication to SwyxServer, which only has a private IP address within the network.
SIP clients such as SwyxIt! that want to log on as SwyxWare users via the Internet must configure the public IP address of the forwarding server as SwyxServer (=SIP Registrar/Proxy). This forwarding server forwards the logon and also all other CallControl messages to SwyxServer.
When communicating with the SIP clients that connect to SwyxServer via the Internet, SwyxServer needs this public IP address to indicate it as the sender. For this reason, SwyxServer must be made known via which public IP address it can be reached from outside.
| In a standard SwyxWare installation, specifying a public IP address of the forwarding server does not work. Here, internal clients (within the company network) and external clients (on the Internet) are typically mixed. In such a case, an SwyxServer access via VPN must be set up for the external clients. |