About this documentation
Online help
Further online help
Logging in and logging out
Forced password changes
Minimum requirements for passwords
Limited number of log in attempts
Reset password
User interface and menu navigation
Navigating and defining settings
Searching and filtering in lists
Starting calls from lists
Editing General Settings
Defining a proxy server
Configuring the provisioning of SIP phones
Activating authentication
Defining the provisioning URL
Displaying the administrative password for certified Yealink SIP phones
Editing the login settings
Defining an email server
Defining the voicemail settings
Distributing software to clients or terminals
Distributing SwyxIt! to Users
Distributing firmware to certified SIP phones
Creating a license activation key
Assigning Feature Profiles
Retrieving license information
Starting the evaluation mode
Creating and editing Locations
Creating Locations
Editing the Location settings
Limiting the number of calls between Locations
Deleting Locations
Trunks
Viewing the Trunk settings
Creating and editing Users
Administration profiles
Administrators in SwyxWare for DataCenter and SwyxON
Creating Users
Editing Users’ general settings
Editing Users’ authentification settings
Editing Users’ SIP settings
Editing Users’ encryption settings
Defining call and status signaling for Users
Creating a Remote Connector certificate for Users
Defining rights for Users
Defining Users’ telephony settings
Defining client settings
Defining status signaling via device
Defining settings for lists und buttons
Activate conversation recordings
Deleting Users
Creating and editing Groups
Creating Groups
Editing the general settings for Groups
Editing the assignment of Users to Groups
Editing numbers for Groups
Adding alternative numbers for Groups
Editing the signaling settings for Groups
Deleting Groups
Creating and editing conference rooms
Creating Conference Rooms
Editing numbers for Conference Rooms
Deleting Conference Rooms
Creating and editing Desk Phones
Creating Desk Phones
Import Desk Phones
Transferring Desk Phones
Editing settings for certified Desk Phones
Editing the SwyxPhone settings
Connecting SwyxPhones to SwyxServer
Deleting Desk Phones
Global Phonebook
Export Phonebook
Importing a Phonebook
Creating phonebook entries
Editing phonebook entries
Deleting Phonebook entries
Call Detail Records (CDR)
Editing the CDR settings
Exporting Call Detail Records
Deleting Call Detail Records
File Format
Examples for CDR
CDR for a Simple Internal Call
CDR for an External Call
CDR for a Call with Call Routing
CDR for a Transferred Call
Swyx Control CenterDocumentation for Users
CDR for a Transferred Call
Home-Admin
GeneralSettings
GeneralSettings-System-GeneralSettings
GeneralSettings-System-Authentication
GeneralSettings-System-Login
GeneralSettings-System-SmtpSettings
GeneralSettings-Voicemail
GeneralSettings-Firmwares
GeneralSettings-Firmwares-Edit
GeneralSettings-LicensesAndFeatures
Locations
Connections
Locations-Create
Locations-Edit-Location
Locations-Edit-Numbers
Trunks-TrunksList
Trunks-TrunkGroups
Users
Users-Create
Users-Edit-General
Users-Edit-Authentication
Users-Edit-SipAuthentication
Users-Edit-Encryption
Relationships-Add
Users-Edit-Relationships
Users-Edit-RemoteConnector
Users-Edit-Rights
CallForwarding-Edit-Unconditional
CallForwarding-Edit-NoReply
CallForwarding-Edit-Busy
CallForwarding-Edit-StandardVoicemail
CallForwarding-Edit-RemoteInquiry
Switches
Buttons-Edit-GeneralSettings
Buttons-Edit-SpeedDials
Buttons-Edit-LineKeys
Numbers-Edit-Numbers-Fax
Numbers-Edit-FaxForwarding
Numbers-FaxForwarding-Email-Add
Numbers-FaxForwarding-Printer-Add
Numbers-Edit-CtiConfiguration
UserClientPreferences-General
GeneralSettings-System-LoginDevice
UserClientPreferences-LoginDevice
UserClientPreferences-Lists
UserClientPreferences.Recordings
Groups
Groups-Create
Numbers-Edit
Numbers-Add
Groups-Edit-Details
Numbers-Edit-Numbers-Voice
Numbers-Edit-AlternativeNumbers
Numbers-AlternativeNumber-Select
Groups-Edit-Members
GeneralSettings-ConferenceRooms
DeskPhones
DeskPhones-Create
DeskPhones-Import
DeskPhones-Move
Deskphones-Edit-Phone
Buttons-Edit-SpeedDial
PhoneBook-Select
Deskphones-Edit-AddKeyModule
Deskphones-Edit-KeyModule
Users-Edit-SwyxPhoneAuthentication
Deskphones-SearchSwyxPhones
PhoneBook
PhoneBook-Export
PhoneBook-Import
PhoneBook-Create
PhoneBook-Edit
CallDetailRecords-Configuration
CallDetailRecords-Export
CallDetailRecords-Delete