Defining the voicemail settings
You can define a standard voicemail announcement that will be used for all future Users created. Additionally, you can select the codec for voicemail recordings.
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The voicemail function is only available if it is activated in a User’s Feature Profile.
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If the caller enters the DTMF digit ‘0’ during the voicemail announcement, the voicemail will be interrupted and the caller will be connected to an operator. See also the SwyxWare Documentation for Administrators, section “Operator (AutoAttendant)”.
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To define the voicemail settings
The following settings are available:Standard voicemail announcement | In the dropdown list all globally available voicemail announcement files stored in the database appear. These files have the “16 kHz 16 Bit PCM mono” audio format. |
Click the button to search for files in any WAV format on the network. After selecting a WAV file, it is converted to the above format and stored in the database. You can record announcements e. g. via SwyxIt! (Menu “Settings | Recording Wizard”, see also SwyxIt! User Documentation, section “The Recording Wizard”. | |
Click on the button to delete the selected announcement. You can only delete files you have created yourself. | |
Click on the button to play the currently selected announcement. | |
Click on the button to adapt the volume. | |
Click on the button to download the currently selected file. | |
Codec for recordings | Voicemail attachments are sent as WAV files (Microsoft Wave Audio GSM) by default. As an alternative, additional built-in or custom compressions can be used to reduce the size of attachments. The compression to be used can be set for all Users, or individually for each User. Microsoft WAV Audio G711 WAV file, G.711 compressed Microsoft WAV Audio GSM WAV file, GSM compressed (Default setting after installation) Microsoft WAV Audio PCM Standard WAV file, uncompressed |
Last modified date: 07/15/2019