help Call Detail Records (CDR) › Exporting Call Detail Records
Exporting Call Detail Records
You can export Call Detail Records into a text file, see also section File Format.
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When saving and processing personal data, observe the respective applicable legal data protection regulations.
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Please observe the respective applicable legal regulations. Please observe this in particular if you change the settings for memory restriction and/or select the database as storage Location.
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Call Detail Records cannot be deleted from the database. Please observe the respective applicable legal regulations. Please observe this in particular if you select the database as the memory Location.
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You can only export Call Detail Records if “Internal database” is selected as storage Location, see also section Editing the CDR settings.
To export Call Detail Records 
1 In the menu, select “Call Detail Records”.
2 Click on the “Export” tab.
3 Select the month for which you want to download and export Call Detail Records.
4 Click on “Export".
*The text file is stored under the name „calldetailrecords<yyyy>.<mm>.txt“ in the downloads directory of your browser., e.g. “C:\Users\<Userrname>\Downloads”.
Last modified date: 07/12/2019