7 Requirements
To use Enreach Contact DesktopNEW, you must meet the following network requirements. Make sure your IT administrator is aware of these requirements. If the requirements are not met, Enreach Contact Desktop will not function or will function only partially.
Operating Systems
To use Enreach Contact DesktopNEW, at least Windows 10 (64-bit only) or macOS 10.15 (Catalina) is required.
Network Requirements
|
Description
|
IP address domain
|
Protocol
|
Port
|
|---|---|---|---|
|
TURN/STUN
|
stun.voipoperator.tel
|
TCP, UDP
|
443, 3478
|
|
STUN Google One
|
stun.l.google.com
|
UDP
|
19302
|
|
Automatic update processes
|
https://download.contact.enreach.com
|
TCP
|
443
|
|
WebSocket API connections
|
aim.voipoperator.eu
|
TCP
|
443
|
|
Reach API
|
reachapi.ispworks.nl
|
TCP
|
443
|
|
Media
|
89.184.190.0/24
|
UDP
|
16384 - 32768
|
|
Signalling
|
aim.voipoperator.eu
|
TCP
|
443, 4006
|
|
File transfer
|
iamfile.voipoperator.eu
|
TCP
|
4006
|
|
Login
|
sso.voipoperator.eu
|
TCP
|
443
|
|
Enreach Connect Login and Recognition Service (only required when using the Contact Connect Addon)
|
51.144.182.8
|
TCP
|
443
|
|
Enreach Connect Download Service (only required when using the Contact Connect Addon)
|
52.239.140.202
52.239.142.100
13.80.19.225
|
TCP
|
443
|
|
Enreach Connect Remote Log Service (only required when using the Contact Connect Addon)
|
137.117.182.212
|
TCP
|
1339
|
|
Microsoft integration
|
login.microsoftonline.com
|
TCP
|
443
|
|
Google integration
|
accounts.google.com
content-people.googleapis.com
|
TCP
|
443
|
|
Call recordings
|
ecp.ispworks.nl
|
TCP
|
443
|