help • 5 Call features • Shomi Personal Assistant
5.7 Shomi Personal Assistant
With the Shomi Personal Assistant feature users can dial the system number to start recording a conversation, the Personal Assistant can then analyse the conversation and for instance create a summary and/or transcription of this conversation. These can then be accessed in the call history of the Enreach Contact Desktop client.
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Secure storage and availability of recordings, call analysis, transcriptions, and related call data are guaranteed only for calls with a maximum duration of 120 minutes. For calls exceeding this duration, data availability and completeness cannot be guaranteed.
 
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The Shomi - Personal Assistant feature is currently under further development. Upcoming improvements may be deployed automatically. Please stay tuned for further enhancements.
 
On how to enable the Shomi Personal Assistant feature for an account or on user level, see 6.7 Shomi Personal Assistant.