How does SwyxIt! work? 〉 Scalable functional range with additional modules (Option packs)
 
Scalable functional range with additional modules (Option packs)
The functional range of SwyxIt! is defined by the additional modules installed on the SwyxServer and the function authorizations granted by the administrator. The descriptions in this documentation always refer to the maximum functional range of all available option packs, if nothing otherwise is noted.
Contact your administrator for information about the functional range available in your system. For a more detailed description of the option packs, and the combination options and complete packages, please see the administrator documentation. The table below offers an overview of the individual additional options:
Option Pack
Explanation
SwyxConference
The "SwyxConference" option pack offers professional conference management. You can hold conferences with numerous participants (more than three), and virtual conference rooms can be set up into which the individual subscribers can dial independently of one another, both from the company network and from outside.
SwyxRecord
If the option pack "SwyxRecord" is available, you can record a call with a mouse click during the conversation.
SwyxFax
Enables you to send and receive faxes conveniently at your PC
For further information, please refer to the documentation "SwyxFax Client".
SwyxECR (Extended Call Routing
This package contains the full usage the Graphical Script Editor. This is an additional component of the SwyxIt! software, which offers you a comfortable interface especially for clearly defining and illustrating complex rules for call handling.
For further information, please refer to the documentation "Swyx Extended Call Routing".
SwyxStandby
The option pack "SwyxStandby" offers enhanced failure safety by use of a second server.
For further information, please refer to the SwyxWare Administrator documentation.
SwyxMonitor
SwyxMonitorYou are obliged to adhere to any legal requirements when using the SwyxMonitor option pack.For further information, please refer to the SwyxWare Administrator documentation. and Chapter Call Intrusion).
Swyx Option Pack for Lotus Notes
The Swyx Option Pack for Lotus Notes provides an extensive integration of SwyxIt! and Lotus Notes. For instance, it allows you to dial directly from within Lotus Notes. Or in SwyxIt!, you can use the name resolution feature based on your Lotus Notes contacts, or display calendar information in the context menu of a speed dial. For further information please refer to chapter Lotus Notes - Telephoning with SwyxIt!.
SwyxCTI+
The option pack allows you to control a telephony device with CTI SwyxIt! or integrate an external phone into CTI SwyxIt! via its phone number.For further information please refer to chapter Phone Control via PC with SwyxCTI and SwyxCTI+.
SwyxMobile
The Option Pack "SwyxMobile" allows you to integrate mobile phones into your SwyxWare environment. This enables you to use special SwyxWare features (such as hold, transfer, swap, or record a call). To use these features, you can use a mobile phone with SwyxIt! Mobile, a special software for accessing the SwyxMobileExtensionManager in a comfortable way. However, even without SwyxIt! Mobile, you can access these features directly with DTMF/function codes.