SwyxIt! with SwyxPLUS
The SwyxPLUS series comprises various options enabling integration into SwyxWare of applications from third-party manufacturers:
Option "SwyxPLUS VisualContacts"
SwyxPLUS VisualContacts enhances SwyxIt! with the integration of ESTOS MetaDirectory 3.0 Professional.
ESTOS MetaDirectory is a server application, which merges different databases to form a single consistent LDAP directory.
SwyxPLUS VisualContacts offers you the chance to access contact data such as names, addresses, numbers, images and customer-specific information, efficiently and individually. With large and distributed datasets, the search for contact data is simplified and the display of search results is faster.
Option “SwyxPLUS for DATEV pro”
The integration of ESTOS MetaDirectory 3.0 Professional also allows the integration of DATEV pro into SwyxWare. Thereby, the DATEV contact data and the telephony function are merged with SwyxIt!, the computer telephony client. Telephone communication and data administration become more effective, and can be handled in fewer steps.
SwyxIt! serves as the interface between the telephone line and the data administration in DATEV pro.
Contacts that you call from DATEV pro are dialed via SwyxIt!.
The data of all incoming calls is compared with the DATEV master data, in order to detect any correlation with a DATEV addressee. If a correlation is found, i.e. the call has come from a DATEV addressee, the quick infos for the person and context-related links to the DATEV work area are dynamically retrieved, and displayed in SwyxIt!.
It is possible to have the call data (status, duration) forwarded to the DATEV telephony.
