Displaying and creating Lotus Notes Contacts during a call
You can configure the Lotus Notes integration in such a way that a Lotus Notes contact is automatically displayed or even created for telephone calls (
see chapter Configuration).
If you have disabled this function in general or enabled it for certain databases only, you can display and/or create a Lotus Notes contact for the respective caller during a call (or even during the ringing tone). If no contact is present, a new Contact is created, but not yet saved directly. You can then process the new Contact as necessary in Lotus Notes and save it.
This is how you open a Lotus Notes contact during a call
You receive a call or have just dialed a subscriber or you are currently on a call, and you want to create or display a Lotus Notes contact for this call.
1. In the "Functions" menu or the context menu of the relevant line button or Speed Dial, select the option "Show contact".
An existing Lotus Notes contact is opened, or a new contact is created. A call is correlated to a contact by means of the number.
2. When you have created a new contact, adjust it as necessary and save it in Lotus Notes.