Line
In SwyxWare, the term “Line” refers to a potential telephone connection which can be used to place your telephone calls. Due to the fact that SwyxWare uses the IP protocol or SIP protocol to transmit telephone calls, this new IP telephony is not connected to an actual “cable connection” for each telephone call. On the contrary; it enables you to carry out several independent calls simultaneously via your network connection. SwyxWare continues to use the familiar term “Line” for the “logical” connection option for a telephone call, even though a “physical” line is no longer required for this connection. This concept allows you, on the one hand, to continue to use the practical and simple term “Line” – a subscriber can still “be on hold on the other line” – and, on the other hand, you can profit from the new line flexibility:
It is now possible, for example, to determine in just a few steps how many lines you need at your place of work without actually having to install a new physical line and a new telephone.