SwyxIt! Functions in Detail Call journal Missed calls
 
Missed calls
Missed calls are incoming calls that were not picked up directly by you. This also includes calls that were forwarded (e.g. to your voicemail or another subscriber) or were picked up by another subscriber as a result of call signaling. These calls are noted in the call journal on the "Missed Calls" tab, in the Caller List and under "All Calls". The latest missed calls will also be displayed in the jump list (see Call information in the SwyxIt! jump list).
If you have not picked up a call, this is indicated by:
*An icon in the taskbar
*A windows tray icon
*Displayed on the skin - next to the “Call journal” function key and the toolbar, the number of missed calls is shown
and the callback icon is shown in the Windows tray.
1. Double-click on the tray icon or click on the “Call journal" function key. Then select the “Missed calls” tab to display the list of missed calls. New missed calls are highlighted in bold.
In the "Missed Calls" list you can use the standard functions of the call journal (see chapter Functions in the Call journal).
After closing the “Missed calls“ list, any highlighted missed calls are cleared and the Skin display is reset. The calls remain listed in the Caller List. Callback requests are retained in the list until they have been answered or marked as obsolete.
 
Call journal
Callback request
Information on the calls
Status of the Calls
Functions in the Call journal
Call list
Redial list
My Callback Requests
Recorded Calls
Configure call journal