You need an appropriate license for the use of the SwyxCTI+ option. |
If you use SwyxCTI+ in combination with SwyxWare Data Center Edition, you have to activate "SwyxCTI" and "SwyxCTI+" in the standard feature profile. |
In column "CTI+" of SwyxWare-Administration user list, you can see if CTI+ is configured for a user. The number of users cannot be bigger than the number of available SwyxCTI+ licenses. |
Using SwyxIt! in a terminal server environment is only useful, if SwyxIt! is operated in CTI mode. In order to achieve this, a registry key must be set. For further information please refer to the knowledge base under |