Scalable functional range with additional modules (Option packs)

help • 2 How does SwyxIt! Classic work? • Scalable functional range with additional modules (Option packs)

2.2 Scalable functional range with additional modules (Option packs)

The functional range of SwyxIt! Classic is defined by the additional modules installed on the SwyxServer and the function authorizations granted by the administrator. The descriptions in this documentation always refer to the maximum functional range of all available option packs, if nothing otherwise is noted.

Contact your administrator for information about the features available in your system, see help.enreach.com/cpe/14.00/Administration/Swyx/en-US/index.html#context/help/Options_Optionpacks_$.

The table below offers an overview of the individual additional options:

Option Pack	Explanation
SwyxConference	The "SwyxConference" option pack offers professional conference management. You can hold conferences with numerous participants (more than three), and virtual conference rooms can be set up into which the individual subscribers can dial independently of one another, both from the company network and from outside. See also 10.21 Conference.
SwyxRecord	If the option pack "SwyxRecord" is available, you can record a call with a mouse click during the conversation. See also 10.15 Conversation recording.
SwyxFax	Enables you to send and receive faxes conveniently at your PC See also help.enreach.com/cpe/14.00/FaxClient/Swyx/en-US/.
SwyxECR(Extended Call Routing)	This package contains the full usage the Graphical Script Editor. This is an additional component of the SwyxIt! Classic software, which offers you a comfortable interface especially for clearly defining and illustrating complex rules for call handling. See also help.enreach.com/cpe/14.00/GSE/Swyx/en-US/index.html#context/extended_call_routing_$.
SwyxStandby	The option pack "SwyxStandby" offers enhanced failure safety by use of a second server. See also help.enreach.com/cpe/14.00/Administration/Swyx/en-US/index.html#context/help/Standby_$.
SwyxMonitor	You are obliged to adhere to any legal requirements when using the SwyxMonitor option pack. See also help.enreach.com/cpe/14.00/Administration/Swyx/en-US/index.html#context/help/Monitor_$. See also 10.22 Call Intrusion.
Swyx Option Pack for Lotus/IBM/HCL Notes	The Swyx Option Pack for Lotus/IBM/HCL Notes provides an extensive integration of SwyxIt! Classic and Lotus/IBM/HCL Notes. Or in SwyxIt! Classic, you can use the name resolution feature based on your Lotus/IBM/HCL Notes contacts, or display calendar information in the context menu of a speed dial. See 15 Lotus/IBM/HCL Notes - Telephoning with SwyxIt! Classic.
SwyxCTI+	The option pack allows you to control a telephony device with CTI SwyxIt! or integrate an external phone into CTI SwyxIt! via its phone number. See also 17 Phone Control via PC with SwyxCTI and SwyxCTI+.