help • 3 Logon and Logoff • User Rights
3.9 User Rights
A SwyxWare user can have different user rights. Certain restrictions on outgoing calls can be defined, and on the other hand, the use of certain functionalities can be denied.
You can obtain more information from your administrator.
Call Permission
There are different levels for call restriction, which the administrator can variably organize, e.g.
*Internal calls
only calls within the SwyxWare
*Local calls
only calls without prefix
*Long distance calls
Calls within the country; without international prefix
*International calls
all calls with international prefix
In addition, the Administrator can disable specific numbers or area codes (e.g. codes with increased rates).
You can obtain more information from your administrator.
Available Functions
There are various SwyxIt! Classic functions which the administrator can allow or disable for users. These functions can be assigned via function authorizations or a specific administrator profile. You can obtain more information from your administrator.
*Change forwardings
A user is allowed to modify the call forwardings (Unconditional, No reply, Busy), i.e. the user can either set a number, to which the call is to be forwarded or determine that all calls will be forwarded directly to the Voice Box.
See also 8 Forwarding.
*Use Call Routing Manager(CRM)
With the help of the Rule Wizard, the user himself can create a set of rules for call handling here. See also help.enreach.com/cpe/14.00/CRM/Swyx/en-US/index.html#context/help/CRM_start_$.
*Use Graphical Script Editor (GSE)
In addition to the Rule Wizard of the Call Routing Manager, you are also offered a graphical representation of the rules here. The Graphical Script Editor is a component of the Option Pack SwyxECR.
*Start Collaboration
The Collaboration function allows the user to share his or her desktop during a telephone conversation via SwyxIt! Classic. The share takes place on the SwyxIt! Classic user interface, in the menu Functions | Collaboration. When the desktop is shared, the user can allow the conversation partner to access his or her computer.
* 
The Collaboration function can only be executed between SwyxIt! Classic users. Collaboration with a SwyxPhone is not possible. Both subscribers must have installed TeamViewer from version 8 on (for better usability from version 9 on) on their computers and must have the right to share applications. A user can only permit one application share at a time.
 
*Change Local Settings
In the local configuration, users can define, which server they log in to, and if the log-on is made via the local network or SwyxRemoteConnector. Further local configuration affect the username, the E-mail-Client by SwyxIt! Classic and the used speech compression.
The local settings for the voice terminals are made on another tab. These setting are valid for the local computer and are normally not changed again after installation.
The local configuration cannot be performed in the SwyxWare Administration. For this reason it is possible to change the local configuration directly on the user's computer when SwyxIt! Classic is logged off. The altered local settings become effective as soon as SwyxIt! Classic logs on again.
*Change User Profile
Here it is possible to define all settings, which concern the user and those which the user finds on all telephony clients when he logs on to SwyxServer. These include, e.g. Speed Dials, shortcuts, ringing sounds, etc. These settings can also be made in the SwyxWare Administration under user settings.
*Change Skin
The user is allowed to select a different skin.
*Editing Skin
The user is allowed to use and edit own skins with the Skin Editor.
*Record Conversation in SwyxIt! Classic
The user can record calls that he makes with SwyxIt! Classic.
This feature is included in the option pack SwyxRecord.
*Change settings of Mobile Extensions
The user can change the settings for using the Mobile Extension (Calling party number and Mobile ID) on his own e.g. with a mobile phone (SwyxIt! Mobile).
*Video calls
The user can initiate and receive video calls.
*Change number and numbers of the lines
The user can define the number of lines as well as the phone number for each line.
*Change settings for the encryption
*CTI+ (external phone via telephone number)
With CTI+, the user can control an external telephone via its phone number