help • 6 Lines • Functions of the Line Button • Line State • Context Menu for the Line button
6.2.1.1 Context Menu for the Line button
If you click with the right mouse button on the Line button, the context menu will appear. The context menu depends on the state of the line.
Free - line is inactive (no existing call)
Menu Command
Explanation
Hook off and Dial
The handset is lifted. You can enter the number of the subscriber you would like to call, using the keyboard or the numeric keypad.
Disable line
The line is disabled for incoming calls during a wrap-up time (6.1.7 Disabling Lines (Wrap-up Time)).
Insert
The Clipboard contents are used as the telephone number and this number is dialed.
Use as Default Line
Use this option to define a default line. This will be used for all outgoing calls unless you select explicitly another line for a call.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
Switching to the “Hook Off” state.
Hook off – you hear either an idle tone or a stuttered dial tone and you can begin dialing
Menu Command
Explanation
Cancel Call
The line is once again free (inactive).
Insert
The Clipboard contents are used as the telephone number and this number is dialed.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
Disconnect Call. The line is once again free (inactive).
Dialing - the dialing procedure is executed
Menu Command
Explanation
Cancel Call
The line is once again free (inactive).
Insert
The contents of the Clipboard are attached to the previously entered number.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
Disconnect Call. The line is once again free (inactive).
Incoming call – it is ringing on this line
Menu Command
Explanation
Pick up Call
pick up call
You pick up the call. The line becomes active.
Reject Call
The call is rejected without being picked up first, and forwarded to the Voice Box. The line is once again free (inactive).
Transfer to Number/URI...
The call will be forwarded to the number/URI to be entered.
Transfer to Voice Box...
The call is forwarded to the Voice Box.
Create journal entry
You can create a journal entry in Outlook for the current call.
Show Contact
You can show an Outlook Contact or create a new one for the current call.
Use as Default Line
Use this option to define a default line. This will be used for all outgoing calls unless you select explicitly another line for a call.
Copy
Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
Picking up a call. If you currently having a telephone conversation, this call will be held. Your conversation partner hears music on hold.
Outgoing call (Ringing) - the telephone of the subscriber being called rings
Menu Command
Explanation
Cancel Call
The line is once again free (inactive).
Transfer/Call transfer
The call will be forwarded to the line on hold (Blind Call Transfer).
Transfer to
Transfers the currently active line to one of the lines on hold.
Request Callback
Your callback request will be entered in the called subscriber’s caller list. The callback request will also be entered in your own callback list. The line is once again free (inactive). This is only possible internally.
Create journal entry
You can create a journal entry in Outlook for the current call.
Show Contact
You can show an Outlook Contact or create a new one for the current call.
Copy
Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
Disconnect Call. The line is once again free (inactive).
Outgoing Call (Call Waiting) call waiting is signaled at the subscriber
Menu Command
Explanation
Cancel Call
The line is once again free (inactive).
Transfer/Call transfer
The call will be forwarded to the line on hold (Blind Call Transfer).
Transfer to
Transfers the currently active line to one of the lines on hold. This option is only available if at least one line is on hold.
Request Callback
Your callback request will be entered in the called subscriber’s caller list. The callback request will also be entered in your own callback list. The line is once again free (inactive). This is only possible internally.
Create journal entry
You can create a journal entry in Outlook for the current call.
Show Contact
You can show an Outlook Contact or create a new one for the current call.
Copy
Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
Disconnect Call. The line is once again free (inactive).
Outgoing Call (Busy) - you hear the busy signal
Menu Command
Explanation
Cancel Call
The line is once again free (inactive).
Request Callback on busy
Your callback request will be entered in the called subscriber’s caller list. The callback request will also be entered in your own callback list. The line is once again free (inactive). This is only possible internally.
Create journal entry
You can create a journal entry in Outlook for the current call.
Show Contact
You can show an Outlook Contact or create a new one for the current call.
Copy
Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
Disconnect Call. The line is once again free (inactive).
The connection is active – you can speak
Menu Command
Explanation
Hold
The connection is put on hold. Your conversation partner hears music on hold.
Disconnect Call
The line is once again free (inactive).
Transfer/Call transfer
Connects two subscribers to one another.
The active call is transferred to the call on hold. Both of your lines will become inactive.
Transfer to
Transfers the currently active line to one of the lines on hold. This option is only available if at least one line is on hold.
Transfer to Number/URI...
You can enter a new number and the call will then be transferred to this number.
Conference
(All Lines)
All lines (the active one and all lines on hold) are added to a conference.
Start Conference on this Line
The active line becomes the Conference line. Other lines can then be added to this conference.
Request Callback
Your callback request will be entered in the called subscriber’s caller list. The callback request will also be entered in your own callback list.
Copy
Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Insert
Transfers Clipboard contents.
You can use this method, for example, to transmit your PIN in order to listen to your home answering machine messages.
Create journal entry
You can create a journal entry in Outlook for the current call.
E-Mail
A new e-mail message containing information of the call (name of the person called, number, time of the call) will be created.
Show Contact
You can show an Outlook Contact or create a new one for the current call.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
Puts a telephone call on hold. Your conversation partner hears music on hold.
On Hold – your conversation partner hears music on hold
Menu Command
Explanation
Pick up Call
Re-activates a telephone call on hold.
Disconnect Call
The line is once again free (inactive).
Transfer/Call transfer
Connects two subscribers to one another.
The active call is transferred to the call on hold. Both of your lines will become inactive.
Transfer to
Transfers the currently active line to one of the lines on hold. This option is only available if at least one line is on hold.
Transfer to Number/URI...
You can enter a new number and the call will then be transferred to this number.
Conference (All Lines)
All lines (the active one and all lines on hold) are added to a conference.
Start Conference on this Line
The active line becomes the Conference line. Other lines can then be added to this conference.
Create journal entry
You can create a journal entry in Outlook for the current call.
Show Contact
You can show an Outlook Contact or create a new one for the current call.
Copy
Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
Re-activates a telephone call on hold.
CallTransfer(Blind Call Transfer)
Menu Command
Explanation
Pick up Call
Re-activates a transferred telephone call.
Disconnect Call
The line is once again free (inactive). The forwarded connection will be created.
Create journal entry
You can create a journal entry in Outlook for the current call.
Show Contact
You can show an Outlook Contact or create a new one for the current call.
Copy
Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
Re-activates a transferred telephone call.
Conference - you are participating in the conference
Menu Command
Explanation
Hold
The Conference line is on hold, all other conference participants can continue to speak to one another.
End Conference
You end the conference for all participants.
This is only possible if you initiated the conference.
Conference
(All Lines)
All lines (the active one and all lines on hold) are added to a conference.
Add to Conference
You can select the line, which you would like to add to the existing conference.
Create journal entry
You can create a journal entry in Outlook for the current call.
Copy
Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
The Conference line is put on hold.
Conference on Hold - The conference is on hold, the other participants can continue to speak to one another
Menu Command
Explanation
Pick up Call
Re-activates a conference on hold.
End Conference
You end the conference for all participants. This is only possible if you initiated the conference.
Conference
(All Lines)
All lines (the active one and all lines on hold) are added to a conference.
Add to Conference
You can select the line, which you would like to add to the existing conference. The Conference line is then active.
Create journal entry
You can create a journal entry in Outlook for the current call.
Copy
Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
The Conference line is activated again.
Disconnected - The conversation partner has gone on hook
Menu Command
Explanation
Hook On
The handset is put on the hook. The line is once again free (inactive).
Use as Default Line
Use this option to define a default line. This will be used for all outgoing calls unless you select explicitly another line for a call.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
The handset is lifted. You can enter a number/URI via the keyboard or the numeric keypad.
Disabled - The line is temporarily disabled for incoming calls
Menu Command
Explanation
Hook off and Dial
The handset is lifted. You can enter the number of the subscriber you would like to call, using the keyboard or the numeric keypad.
Enable Line
Releases the line once again for incoming calls.
Insert
The Clipboard contents are used as the telephone number and this number is dialed.
Use as Default Line
Use this option to define a default line. This will be used for all outgoing calls unless you select explicitly another line for a call.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
The handset is lifted. You can enter a number/URI via the keyboard or the numeric keypad.
Intercom – You are being spoken to
Menu Command
Explanation
Pick up Call
The Intercom becomes a connection, i.e. you can answer the call partner. The line returns to the normal call state. If the handset is still on hook, a switch to the "Handsfree" mode will be made if possible.
Reject Call
The active connection will be terminated.
Create journal entry
You can create a journal entry in Outlook for the current call.
Show Contact
You can show an Outlook Contact or create a new one for the current call.
Use as Default Line
Use this option to define a default line. This will be used for all outgoing calls unless you select explicitly another line for a call.
Copy
Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help
Open the Online Help.
Properties
Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on
Line button
The line returns to the normal call state. If the handset is still on hook, a switch to the "Handsfree" mode will be made if possible.