Forwarding
This chapter describes the use and configuration of call forwarding. SwyxIt! offers various easy ways to forward calls:
to another user
to Voicemail
to an external device
immediately or delayed
when busy
Different types of forwarding can be enabled simultaneously. The appropriate forwarding will be automatically used in each case.
When you want to forward a call to an external device you can define a Parallel Call or integrate a SwyxIt! Mobile into your system.
With the Call Routing Manager you can also create extensive redirection rules, which are only used under certain conditions (e.g. for calls at a particular time or from a specific number).For further information, please refer to the documentation "Call Routing Manager".
|
The use of the Call Routing Managers and the the Graphical Script Editor must be cleared for you by the administrator.
|