|
When saving and processing personal data, observe the respective applicable legal data protection regulations. If you have any questions especially regarding data protection in SwyxWare, please contact your administrator.
|
|
For certified SIP phones both, SwyxCTI and SwyxCTI+, are available. You will find the available SwyxCTI features in the following table.
|
Callback on busy
|
No
|
Configuration of speed dials
|
No
|
Answering calls
|
Yes
|
Start call
|
Yes
|
Start or accept another call
|
Yes
|
Hold call
|
Yes
|
Call Swap
|
Yes
|
Transfer call without accepting
|
Yes
|
Forward the active call
|
Yes
|
Connects two subscribers to one another.
|
Yes
|
Starting a Conference
|
Yes
|
Using DTMF tones
|
Yes
|
Displaying DTMF tones
|
No
|
How to Make a Call with More Than Two Subscribers
|
No
|
Call Signaling
|
Phone only
|
Group Call
|
Yes
|
Overlap Dialing
|
No
|
Name recognition (e.g. of Outlook contacts)
|
No
|
Intercom
|
No
|
|
In CTI mode you can only record voicemail announcements via remote inquiry, see also
Remote Inquiry.
|