Displaying and creating IBM Notes Contacts during a call
You can configure the IBM Notes integration in such a way that a IBM Notes contact is automatically displayed or even created for telephone calls (
Configuration).
If you have disabled this function in general or enabled it for certain databases only, you can display and/or create a IBM Notes contact for the respective caller during a call (or even during the ringing tone). If no contact is present, a new Contact is created, but not yet saved directly. You can then process the new Contact as necessary in IBM Notes and save it.
This is how you open a IBM Notes contact during a call
You receive a call or have just dialed a subscriber or you are currently on a call, and you want to create or display a IBM Notes contact for this call.
1 In the "Functions" menu or the context menu of the relevant line button or Speed Dial, select the option "Show contact".
An existing IBM Notes contact is opened, or a new contact is created. A call is correlated to a contact by means of the number.
2 If you have created a new contact, adjust it as necessary and save it in IBM Notes.